Communications Specialist/Answering Service Job at Silver Rock Enterprises Inc, Kingman, AZ

MW1ZZ1dOMlZEK0Z1SnZRekVLaWV2VW5vRWc9PQ==
  • Silver Rock Enterprises Inc
  • Kingman, AZ

Job Description

Description:

TELEPHONE ANSWERING SERVICE OPERATOR
Kingman, Arizona | Full-Time | On-Site
$18/hour + Performance Incentives

Silver Rock Enterprises is hiring dependable, detail-oriented professionals to join our live answering service team.

This is not a casual call center job.

Our operators handle important calls for medical offices, businesses, and emergency-related services across the country. Accuracy, professionalism, reliability, and calm communication are critical to success in this role.

We are looking for people who:

  • Show up consistently and on time
  • Stay focused in a fast-paced environment
  • Communicate clearly and professionally
  • Follow detailed instructions accurately
  • Remain calm under pressure
  • Work well within structured systems and procedures

If you prefer constant variety, dislike routine processes, or struggle with multitasking under time pressure, this position will likely not be a good fit.

ABOUT THE ROLE

As a Telephone Answering Service Operator, you will:

  • Answer inbound calls for business and medical clients
  • Follow client-specific instructions exactly
  • Take accurate messages while speaking with callers
  • Route urgent calls appropriately
  • Handle sensitive and confidential information professionally
  • Manage multiple systems and screens simultaneously
  • Maintain composure during high call volume periods

This position requires strong listening skills, typing accuracy, attention to detail, and reliability.

SCHEDULE & WORK ENVIRONMENT

  • Full-time position
  • On-site in Kingman, AZ
  • Flexible availability required, including evenings, weekends, and holidays
  • Fast-paced office environment
  • Team-oriented but highly accountable workplace
  • Attendance and punctuality are essential

QUALIFICATIONS

Required:

  • Strong verbal communication skills
  • Basic computer proficiency
  • Typing speed of at least 35 WPM
  • Ability to multitask efficiently
  • Stable work history and dependable attendance
  • Professional attitude and willingness to follow procedures

ABOUT SILVER ROCK ENTERPRISES

For nearly 40 years, Silver Rock Enterprises has provided professional answering services for clients nationwide. We’ve built our reputation on reliability, professionalism, and exceptional customer care.

We are looking for team members who take pride in doing important work well and consistently.

APPLICATION PROCESS

Please apply online only.
No walk-ins or phone calls, please.

Requirements:

HIRING REQUIREMENTS

  • Must pass background screening and drug test
  • Applicants with fraud or violent felony convictions cannot be considered

PAY & BENEFITS

  • Starting pay: $18/hour 
  • Performance-based bonuses and hourly incentives
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short-Term & Long-Term Disability
  • 401(k)
  • Telehealth & Employee Assistance Program
  • Employee Retail Discount Program

Compensation details: 18-19.5 Hourly Wage

PIfd07550bf765-30492-40543902

Job Tags

Hourly pay, Full time, Temporary work, Casual work, Work at office, Flexible hours, Afternoon shift

Similar Jobs

Precision

Video Editor & Producer Job at Precision

 ...a crisis, or persuading and mobilizing an audience, we don't just break through. We break new ground. Our video team is looking for a talented video editor and producer that can help brands tell their stories through online videos, strategy, and creative content. The... 

Fidalgo Island Dental - Anacortes

Dental Hygienist Job at Fidalgo Island Dental - Anacortes

 ...Full Time- Part Time - Flexible Fridays! Our thriving, non-corporate dental practice in Anacortes, WA, is looking for a passionate and patient-centered Registered Dental Hygienist to join our team. We offer a varied schedule. Available schedule includes: Part... 

77 consultants

Locum CRNA (Nurse Anesthetist) Anesthesiology Job at 77 consultants

 ...Practice industry, offering a unique chance to provide high-quality anesthesiology services in a supportive environment. As a Locum CRNA, you will play a critical role in ensuring patient safety and comfort during surgical procedures. Your expertise will contribute to... 

Plymouth Rock Assurance

Actuarial Manager Job at Plymouth Rock Assurance

 ...The Actuarial Manager, supporting the direct to consumer and partnerships channels, is a subject matter expert in the areas of reserving, rate indications and claims analysis. They are responsible for researching new approaches to business issues and developing the framework... 

Magi K

All languages - English Over the phone Interpreter Job at Magi K

 ...We are hiring ALL LANGUAGES-ENGLISH OVER-THE-PHONE INTERPRETERS&##128170; We are an equal opportunity employer!&##128204;Freelance Contract Your role Your job as an Over-the-Phone interpreter involves providing clear and accurate interpretation between languages...