Job Description

SUMMARY:

New York based private family seeks a polished, hard-working, and trustworthy live-out Executive Housekeeper with at least 5 years or more of experience working with an UHNW family. This role will be responsible for the care and oversight of the family’s Miami residence, ensuring the home is maintained to the highest standards. The ideal candidate is discreet, exceptionally organized, and can maintain the highest standards of cleanliness while providing attentive, developmentally appropriate childcare. This role requires the ability to work independently, pay attention to detail, and have time management skills, while being flexible and reliable. This is an hourly position, including weekends and some holidays.

Schedule:

• Family not in residence – Monday – Friday, 40-hour work week
• Family in residence – 5-day work week, flex to work weekends, 50–60-hour work weeks

Primary Responsibilities:

• Works alongside existing Housekeepers to align routines, standards, and responsibilities across the home
• Acts as primary point of contact for housekeeping operations
• Daily cleaning, dusting, mopping, polishing, and washing.
• Laundry and ironing and/or sending out dry cleaning.
• Some light cooking and serving.
• Running errands.
• Assisting with flower arrangements.
• Receiving packages and maintaining a delivery log.
• Answering the house phone.
• Greeting family and guests upon arrival.
• Support family routine, as needed.
• Performing other duties as assigned.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Must have at least 5 years of experience working as a housekeeper for a high-profile employer always ensuring 5-star service.
• Passport ready; Must be able to travel both domestically & internationally.
• Good verbal and written communication skills.
• Knowledge of cleaning products and their application/use on museum quality furniture and various surfaces.
• Knowledge of caring for fine garments: handwashing, ironing, stain removal and steam-pressing.
• Able to prepare simple meals.
• Planning and organizational skills for closets, cabinets, and other storage spaces.
• Ability to drive.

PERSONAL CHARACTERISTICS:

• Ambitious and hard-working; goes the extra mile.
• Hands-on, roll-up-your-sleeves approach.
• Meticulous attention to detail.
• Able to balance and accommodate shifting priorities in schedules, demands and requirements.
• Trustworthy and discrete, specifically as relates to confidential business and family information.
• Reliable team player with strong interpersonal skills.
• Exhibits positive attitude.
• Given regular daily interaction with staff and others, highly personable, diplomatic, respectful, cooperative, adaptable, and poised.

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