Department : Service
Reports to : Service Manager
Supervises : None
Benefits:
Purpose:
Performs mobile pre-delivery inspections and on-site equipment diagnostics, service, repair, and maintenance work in line with the service programs. May require some direction or guidance from the Service Manager or Location Manager.
Responsibilities:
o Performs on-site service on all makes of Turf and small Agricultural equipment.
o Actively promotes and sells dealership specific mobile service programs directly to customers
o Coordinates with Service Manager or Location Manager to establish and implement effective processes for all Turf and small Agricultural services offered through dealership specific service programs
o Reviews and explains any maintenance, repair or other service concerns directly with the customer and documents on work order
o Establishes and implements effective stocking processes with the Parts department to maintain the proper seasonal parts inventory in the vehicle
o Participates in Service EDUCATE Training programs required for the development of skills and knowledge
o Maintains current knowledge of John Deere and competitive products
o Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment
o Follows all safety rules and regulations in performing work assignments
o Completes all reports and forms required in conjunction with work assignments
o Accounts for all time and material used in performing assigned duties
o Responsible for other duties as assigned by your manager
o 1+ years of experience performing service repairs
o Outstanding interpersonal and customer service skills
o Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
o Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of turf equipment
o Proficient knowledge of selling techniques
o Ability to use Service Advisor, Microsoft Office applications, and basic computer functions
o Ability to operate vehicles and equipment used for diagnostic purposes
o Ability to lift at least 75 lbs. repeatedly
o Basic Service Technician certification preferred
o High School Diploma or equivalent experience required; Associates degree preferred
o Valid driver’s license required; CDL (Commercial Drivers License), fork lift license preferred
Compensation details: 40000-70000 Yearly Salary
PI8cccb5af7bb5-30492-38953732
...4:00PM Monday - Friday Summary ~ Were seeking an entrylevel Reliability Engineer on a longterm contract with a strong mechanical troubleshooting focus to service, maintain, and support complex automated production systems. While this role will interact with...
ob Description Description: Interacts with clients, ensuring successful delivery of services and high customer satisfaction. This role acts as the primary contact for Mid-Market Platinum Customers. Responsibilities: 1. Manage Client Relationships and...
...experienced Bilingual Administrative Assistants for an opportunity located in Orlando! Candidates MUST have the following ~ High School Diploma/GED ~ Associates/Bachelors Degree highly desired ~4+ years of Administrative Assistant experience ~ Bilingual in...
...Lehigh Valley Division, a part of H&K Group, Inc., is currently seeking an experienced and motivated Paving/Roller Operator to become a part of our team. This position entails the operation of roller equipment and other paving activities to achieve daily production...
...Produce and guide others in the creation of highquality concept visualsincluding 2D illustrations, UI explorations, and simple 3D models or animations that bring futurestate interactions to life. Deliver finished design assets such as layouts, sketches, motion...