Position: SAP FICO/R2R Consultant
Location: Jacksonville, FL***Onsite***
Duration: 1 Year
Key Responsibilities
SAP R2R Functional Support
Provide L2/L3 support for SAP Record-to-Report processes including:
o General Ledger (GL)
o Accounts Payable (AP)
o Accounts Receivable (AR)
o Asset Accounting (AA)
o Cost Center Accounting
o Internal Orders
o Profit Center Accounting
o Financial Closing & Reporting
Troubleshoot and resolve production issues within SLA timelines
Perform root cause analysis and recommend long-term solutions
Incident & Change Management
Manage incidents, service requests, and enhancement tickets using tools such as ServiceNow or Jira
Coordinate defect resolution and support deployment activities
Support transport management, testing, and release activities
Financial Process Support
Support month-end, quarter-end, and year-end financial close activities
Assist users with reconciliation, reporting, and accounting process issues
Ensure system integrity and compliance with accounting standards and internal controls
Enhancements & Continuous Improvement
Gather business requirements and support small enhancements/configuration changes
Identify opportunities for process optimization and automation
Collaborate with technical teams for custom developments and integrations
Integration & Cross-Functional Support
Work closely with other SAP modules including:
o MM (Procurement)
o SD (Sales & Distribution)
o Treasury
o Project Systems
Support integration testing and issue resolution across business processes
Documentation & User Support
Maintain support documentation, SOPs, and knowledge articles
Provide user guidance, training, and troubleshooting assistance
Participate in UAT and regression testing activities
Required Qualifications
5+ years of SAP FI/CO or R2R support experience
Strong understanding of Record-to-Report business processes
Hands-on SAP configuration experience in FI/CO modules
Experience supporting month-end and financial close processes
Knowledge of SAP ECC and/or SAP S/4HANA environments
Strong analytical and problem-solving skills
Preferred Qualifications
Experience with SAP S/4HANA Finance
Knowledge of SAP Fiori applications and embedded analytics
Experience in ITIL-based support environments
Basic ABAP debugging knowledge
SAP FI/CO certification preferred
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